PRIVACY NOTICE (UK)

Privacy Notice
Controller: Jessica Mynhardt (trading as “Jess Fenton”)
Contact: jess@goinward.co.uk
Effective date: 1 January 2026

This Privacy Notice explains how we collect, use, store, and share personal information when you visit our pages, enquire about the Programme, purchase via Stripe, or participate via Zoom/Kajabi.

We follow UK data protection law, including the UK GDPR and Data Protection Act 2018.

1) What personal data we collect

Depending on how you interact with us, we may collect:

  • Identity & contact data: name, email address, location/country

  • Transaction data: payment status, amount paid, currency, invoice/receipt details (payment processing is handled by Stripe; we do not store full card details)

  • Programme participation data: intake responses, call attendance, communications, questions asked in sessions

  • Technical data: basic device/browser information and log data (depending on the platform you use)

2) How we use your data (purposes)

We use your data to:

  • process purchases and manage enrolment

  • deliver the Programme (Zoom sessions, Kajabi access, resources, replays)

  • communicate about scheduling, access, and updates

  • provide support and respond to enquiries

  • maintain records for accounting and legal compliance

  • protect our business (fraud prevention, chargeback handling, enforcing Terms)

3) Lawful bases for processing

We rely on the following lawful bases under UK GDPR:

  • Contract: to deliver what you purchased and manage participation

  • Legitimate interests: to run and protect the business (support, service improvement, fraud prevention, enforcing Terms)

  • Legal obligation: for accounting/tax records and compliance

  • Consent (where applicable): for optional marketing communications if you opt in (you can withdraw consent at any time)

4) Who we share data with (processors)

We share relevant data with service providers who help us operate, including:

  • Stripe (payment processing)

  • Kajabi (content delivery, access management)

  • Zoom (live calls, and recordings where used)

These providers act as processors/service providers and process data under their own terms and data processing commitments.

5) International transfers

Some of our service providers may process data outside the UK (for example, in the United States).

Where required, we rely on appropriate safeguards (such as contractual protections) to protect your data when transferred internationally.

6) Session recordings

If we record sessions for replay access:

  • recordings may include your name, image, voice, and contributions if you participate live

  • recordings are made available to Programme participants via Kajabi (or another secure method)

  • we retain recordings for as long as reasonably necessary for Programme delivery and access purposes

If you prefer not to appear in recordings, you can choose not to attend live sessions where recording is indicated.

7) Data retention

We keep personal data only as long as necessary for:

  • Programme delivery and support,

  • legal and accounting requirements,

  • and legitimate business needs (e.g., handling disputes).

Typical retention periods:

  • transaction records: retained as required for accounting/tax

  • Programme access and records: retained for a reasonable period aligned with delivery and support

8) Your data rights (UK)

You have rights including:

  • access to your personal data

  • correction of inaccurate data

  • deletion (in certain circumstances)

  • restriction of processing (in certain circumstances)

  • objection to processing based on legitimate interests

  • data portability (where applicable)

To exercise rights, email jess@goinward.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

9) Marketing

If you receive marketing emails from us, you can opt out at any time using the unsubscribe link (where provided) or by emailing jess@goinward.co.uk.

10) Cookies and analytics

If our pages use cookies or analytics, you may see a cookie banner or settings depending on the platform. Where required, we will request consent for non-essential cookies.

11) Contact

Questions about this Privacy Notice or your data:
Email: jess@goinward.co.uk